Acutrack's Fulfillment System is fully automated; therefore our labels and packing slips cannot be manually changed. Nevertheless, you have following option should your needs fall under a specific recurring circumstance:
If you have a SPECIAL ongoing need for including custom information on your packages, please place the order through our customer portal by using the "Pickup at Acutrack" option. This will automatically change the shipping option to "Customer PickUp."
Afterwards, please submit a Support Ticket to Acutrack containing the following information:
- Acutrack OrderID
- Shipping Address
- Shipping Method
- Packing Slips, Labels, and Special Instructions
Please note that in addition to the Order Handling, Pick & Pack fee, there will be special handling fee to process such orders. If the shipment is large and needs to be palletized, then palletizing fee will be applied. Please contact your sales person regarding special handling fee.