Acutrack is integrated with BigCommerce order request API. For integration details please contact our sales team. Once we enable BigCommerce integration for your account, our system will start downloading orders with "Awaiting Fulfillment" status from your BigCommerce account. Your orders will be available in our customer portal within 2 hours from the time your buyer make a purchase.
Q) Will my BigCommerce orders missed in Acutrack customer portal for any server maintenance reason?
A) No. Since Acutrack is pulling orders from your BigCommerce Shopping Cart, our download agent will re-try whenever ready and make sure the orders is placed in our system.
Q) Does BigCommerce support shipment Tracking?
A) Yes. Acutrack will notify shipment tracking details to your BigCommerce account as soon as the order is shipped.
Q) Shipping method mapping between Acutrack and BigCommerce
Q) ProductId mapping between Acutrack and BigCommerce