Acutrack supports order notification from Plimus. You need to configure Plimus IPN (Instant Payment Notification) to notify orders to Acutrack. When your customer (Buyer) make a purchase using Plimus shopping cart, Plimus will notify the orders to Acutrack in few minutes. For integration details please contact our sales team.
Frequently Asked Questions:
Q) I configured Plimus IPN according to the setup instructions Acutrack provided. Why does the order notification still fails?
A) Please check if Acutrack ProductID and Plimus ProductId is matching.
Q) Does Acutrack support Static OnDemand / Dynamic OnDemand Product / Fulfillment Product if I use Plimus shopping cart?
A) Yes. Acutrack is integrated with Plimus to support Static OnDemand / Dynamic OnDemand / Fulfillment Product.
Q) Our content changes periodically. Can I supply a new content if the product is already setup?
A) Yes. This is possible only for Dynamic OnDemand product. You have to store the content in your web server and email us the content path and checksum value. We will setup your product as dynamic product and configure the path and checksum in our system. Whenever there is change in the content, you have to update the content on your server and notify our support team with new checksum. Since there is no way to automate this process in Plimus, we have to manually configure the path and checksum. Whenever the checksum changes, our system will automatically download the new version from your server and process the orders.
Q) What is checksum?
A) Please refer https://acutrack.zendesk.com/entries/23448322-Checksum-Content-Revision
Q) Does Plimus support shipment Tracking?
A) Plimus supports only order notification. Currently Plimus does not have feature to receive shipment Tracking. To find the Tracking Numbers, please login to Acutrack customer portal and click OrderManagment / View Orders
Q) Shipping method mapping between Acutrack and Plimus